ValueWave

COMPASS 12 — Support

Last updated · Sun Jun 14 2026 09:00:00 GMT+0900 (한국 표준시)

Reach out anytime about COMPASS 12 — questions, parenting feedback, anything.

Contact

  • Email: [email protected] (please include “COMPASS 12” in the subject)
  • Response: usually within 1–2 business days

FAQ

When does the bi-monthly Direction arrive?

Every two months, tuned to your child’s developmental stage. The first Direction arrives shortly after you create your child’s profile.

What if I have more than one child?

You can add a profile per child. Each child’s Directions and reflections are kept separately.

How do I cancel the subscription?

In the App Store → Apple Account → Subscriptions, cancel directly.